FAQ

Q:What are the shipping restrictions with your safety keychains?

A: Pepper spray cannot be shipped to Alaska, Massachusetts, New York, Washington D.C., and internationally. Kitty knuckles can only be shipped within the United States. Lastly, stun guns cannot be shipped to Hawaii, Illinios, Massachusetts, Michigan, Rhode Island, Virgin Islands, Wisconsin, and internationally.  

Buyers shall be responsible for verifying local, states, and federal laws.

Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order.
We Can Change:
 - Your delivery details
 - Your name
 - Your email
 - Your phone number

Q- How can I cancel my order? 
A- You must contact us within 12 hours.
    -We cannot cancel your order once it has already been shipped. 

Q - What is your return policy?
A: YourSafetyBuddy does not offer any refunds or exchanges. All items are ​FINAL SALE​. 

Q - Who do I contact if there something wrong with my order?

A: Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We require you to send us a video demonstrating that the item was either damaged upon delivery or not working within 5 days of delivery to support@yoursafetybuddy.com

Contact us
If we still haven't managed to answer your question, please feel free to contact us
at support@yoursafetybuddy.com and we'll get back to you within 24hrs!